CRM Software Company India | Miracle Cloud Technology

FEATURES

Go Mobile with CRM

Helps you get your field/sales/service agents access customer information. All your important photos, videos, voice notes could be added & updated on the fly. Automating plugins, workflows, notifications are all possible. In addition the crm mobile app design is easy to use across many devices. It’s quick and easy to deploy, and very easy to customize reducing cost significantly. So what are you waiting for ? Just ask our experts !!

All Enterprise Solutions In One Application

Integrated chats with users whether they are office workers, friends on social media (FB, Instagram, Twitter) can be utilized to build a network among acquaintances. The app users can search, find friends, invite them and create group message rooms for fun as well as work.

CRM as SAAS

Seamless payment via users existing bank card whether is credit / debit or netbanking all merchant payments can be done in few clicks. The apps allows users to save card information and set default for all their payments. The payments are done through secure channels implemented by Payment Gateways.

CRM

A good CRM is a prerequisite for any business as customers nowadays are more enlightened and demanding. Product-centric approach has now become obsolete. If you are looking for a company for your CRM requirements, our team is ready to help you out.

MCT provides CRM service in 3 stages:

Pre-sales
Sale of the product
After sales services such as warranty management and AMC.

Features of a Web Based CRM are:

Easily accessible via internet irrespective of the time and device.
The software is more economical than other traditional systems.
Information can is accessible from any location.
There is always a scope of further updates and revisions.
Workflow is automated very efficiently.
It keeps a record of customers’ transactions.

Why is CRM important for a business?

CRM helps bring about an alliance between the employees and the clients which creates a healthy work environment.
The need of the hour is to manage customer requirements and provide information to both customers and users in real time
The sales team should always have at their disposal, the most recent information from colleagues, round the globe.
Mobile CRM is a blessing for businesses as they provide real-time updates, thus rendering faster turnaround time and generating more sales for the business.
CRM gathers, vital information such as the purchase history of clients, pricing, and contacts. This information help sales executives to follow prospective customers and convert them effortlessly and quickly.
Much time that goes into searching relevant customers is saved and used more efficiently in making a sale.
We promise happy customers at MCT and happy customers are the essence of any successful enterprise.